A fast-food giant has been trying to determine whether it's easier to place your drive-through order with someone around the world instead of around the corner.You'd think the jokes would write themselves, but things like this tend to overwhelm my synapses. Something along the lines of an updated Five Easy Pieces, maybe...
Jack in the Box Inc. has been outsourcing order-taking for some Charlotte-area restaurants to a call center elsewhere, testing whether the idea could improve efficiency...
... the orders are routed to a Texas call center operated by Bronco Communications, and...some orders may be routed outside of the country...
...Customers in Charlotte have noticed heavy accents among order-takers only to find different workers at the drive-through window.
"I had noticed it (several months ago), but I just thought the person taking the order was somewhere else in the store where we couldn't see them," customer Elizabeth Banks said. "It never occurred to me they might be out of the country."
Monday, January 26, 2009
Department of Way Too Meta...
You know, I really get annoyed when real life makes parody obsolete:
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